Friday, April 25, 2008

Devil's Advocate

DEVIL’S ADVOCATE
An half-a-century back when the faithful petition the Church for granting Sainthood for a person, then the Church appoints a Priest to discredit and debunk the claims of miracles attributed to that person. This Priest is called the “Devil’s Advocate”. In the case of Mother Teresa, the Vatican has done away with this principle. Mr. Morris West wrote a fiction a few decades back with this title. With the no avenue available to contact him and seek his permission to use his title, the title is being used with the hope he would forgive me.
From Delhi came to Bangalore for a hunt. Got trapped for want of train passage to Delhi. Having been forced to stay back, me thought why not utilize the time as a Devil’s Advocate. Then the IT industry came to my mind.
Most of the Development Centres and Delivery Centres of the IT industry, who are depending upon solely on Outsourcing, are located in Bangalore.. With the help of Mr Nagaraj and Mr Bheeme Gowda (they operate autorickshaws), a few visits to quite a few biggies were made. Then there were the cybercafes. Both of them were briefed about the concept and ideas of the Devil’s Advocate. They were so happy and willingly shared a lot of information with me. The enormous amount of information with them thrilled me. Both of them acted as my emissaries in my adventure.
Tall claims, the biggies make. Consistent high percentage of marks from the 10th standard onwards. Equal opportunity employer. Employees first. No limits for meritorious candidates. The salary is not a constraint. They fail to say that the westerners have the right to removal of an employee. The under educated and uninformed westerners call the shots. With the loss of jobs to outsourcing, they have found a new way to tease and terrorize. The Chinese are known for politeness and etiquette. However, the new breed of Chinese who migrated to the America are an arrogant lot. Their objective is to dislodge outsourcing to India. Now the under-educated Chinese have started calling the shots. They brand themselves more American than the Americans.
Initially it was very difficult to seek the employees coming out of these shops. Freight and fear were written large in their faces. Losing of the jobs prevented them. Here, Nagaraj and Bheeme Gowda became the soothsayers. They mellowed the guys and the girls. Then came the torrent of information. Much of them cannot be written for the fear of identification. The crux is that the Team Leaders and the Managers are scarred of the westerners. Even if it is wrong, whatever the westerners say is correct and the junior employee is wrong. If one is not a favorite of the TL or the Manager, then that person becomes the scapegoat. The TL or the Manager do not have the guts to tell the westerners that he or she is wrong. The jolly good thing is that the TL or the Manager does not have the sufficient knowledge and they are dependent upon the “primary’s” knoledge and expertise. The “primary” is likely to lose the job.

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